As the manager of a bank, you have just walked in on an angry customer who was demanding to have a late penalty removed from his account. The employee who was helping him began to argue that the late penalty was applied correctly.
In your paper,
- Describe how you would address this situation.
- Explain how you would approach your employee.
- Identify how you would satisfy the situation with the angry customer.
The How Proper Communications Can Satisfy a Workplace Problem paper
- Must be one to two double-spaced pages in length (not including title and references pages) and formatted according to APA style as outlined in the Ashford Writing Centerâ€™s APA Style (Links to an external site.)
- Must include a separate title page