Organizations work to improve overall written and verbal communication to encourage a win-win situation for improved patient or customer care, increased team motivation, and supportive management. Effective communication encourages active listening among people and improved understanding of a situation embracing both similarities and differences in each employee. Let’s read the following scenario to emphasize the importance of effective communication in a workplace.
You are the keynote speaker to improve overall communication effectiveness in your organization. Your presentation consists of 12–15 Microsoft PowerPoint slides (not including the title and reference slide) along with speaker notes. You are addressing an audience comprising all department heads and management staff.
Your overall focus is on common communication problems, various methods of learning, issues with feedback, and improving overall attitude through communication.
Address the following areas including detailed speaker notes. The speaker notes area is the white space below the slide where you can type information similar to a Microsoft Word document. Your Microsoft PowerPoint presentation consists of professional color slides, with detailed speaker notes to include examples to support each slide.
Note: Ensure slides are professional in appearance, color contrast, and font. Provide references in APA format. Use correct spelling and grammar. Speaker notes below the slides should contain substance.
Support your responses with examples.
Cite any sources in APA format.