After listening to the podcast (link below) please answer the following two questions in short answer format (~650 words each).
1. What factors that led to an increase in productivity and a decrease and defects per vehicle at the NUMNI plant? Consider culture, motivation, empowerment or organizational structure/design. Also consider the change approach. Be specific and give examples.
2. Outline the primary reasons GM was unable to replicate this model throughout its supply chain. Again, consider culture, motivation, empowerment and organizational structure/design. Be specific and give examples.